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037 Jurmaine Health Origins

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037 Jurmaine Health Origins

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Find out our humble beginnings of our co-founders, Dr Judy Tang and Dr Shermain Wong, at Jurmaine Health clinic. We started from ground up, bootstrapped and almost clueless a decade ago. We did not know what we were getting into! What about toilet rolls and ply? We are also experts in cooking eggs. Jurmaine Health Body and Jurmaine Health Brain started off as 2 separate departments. Fast forward a decade now, we are working much closer. For our 10-year anniversary, we will also be launching whiplash and concussion programs in effort to work more holistically as a clinic. Listen to this podcast to hear some of our nuances on how we begun our journey. We are celebrating our 10 years’ anniversary on the 20th July Saturday. We are putting on a show, with a colorful dance and some crackers. See you there! (RSVP is required).

SHERMAIN [09:47] It was quite interesting the genesis, the thinking around Jurmaine Health was to have the Brain and Body do things together. At a time it was quite difficult because there was very little knowledge of how that could be done, and also how we could explain to people how that could be done. So it looks like, again, it looked like two very isolated cases. And that drove particularly, me in particular to look for a lot of solutions and discard a lot of solutions, to and we are getting closer and closer to them. And I think that this year, we will start off with a couple of that, namely, persistent concussion syndromes. And whiplash are the two big ones that we’ll be launching this year.

SHERMAIN [11:22] Exactly. But it’s an interesting space to be in, now. In the brain and body connection, and how brain and body connection feel and how, one affects the other. And it’s not as it’s highly intertwined. It’s not isolated. So that’s, this is our 10 year and this week, and in the last few years, we had so many changes.

JUDY [14:44] We were thinking things like you know, spring health and vitality health and you know, all those words that we could think of that would sound good for a business. ​

JUDY [15:26] And it was actually a friend who said Jurmaine Health wasn’t it?​

Dr Shermain WongDr Shermain Wong is a seasoned chiropractor with particular expertise in Sports Medicine and a passion for the benefits of in ‘Active Release Technique™ (an advanced Soft Tissue Technique developed by Chiropractors). She is professionally trained in ART and has a Masters in Clinical Chiropractic from RMIT University. Dr Wong has provided chiropractic and movement rehabilitation services at international sporting competitions, and provided rehabilitation and training for professional dancers, professional football players and professional athletes.

Dr Judy TangDr Judy Tang has over 10 years of career and academic expertise in Clinical Neuropsychology. With a Dpsych (professional doctorate) in Clinical Neuropsychology from Monash University (2008) and a Bachelor of Science with honours (majoring in psychology and behavioural neuroscience), she provides neuropsychological services for medico-legal and community settings, workshops and seminars both to her professional peers and wider community, as well as advocacy in the areas of health and community care.

Episode 037: Jurmaine Health Origins

Podcast brought to you by Jurmaine Health

JACKIE [00:00]

This is Jurmaine Health, the center to help you achieve wellness in both your brain and body. We endeavor to encourage cross communication between health professionals for your health and well being. We bring you topics on neuro psychology, neuro behavior, neuro musculoskeletal, neuro gastro, The Embodied Project, metabolism and microbiome, which are also some of the services that we provide.

So guys, today's podcast is a special one for you. As we're coming up to the 10 year anniversary of Jurmaine Health, I thought how better to kick off the celebrations than to have a chat with the co founders Dr. Judy Tang and Dr. Shermain Wong. So just a heads up guys, Shermain's tone of voice and prosody and everything may just be going up and changing at all different times. Her voice is a bit croaky today. And the podcast will be the origins of Jurmaine Health guarantee you the whole time that I was writing this out I was thinking of the x men origins.

JACKIE [01:14]

Jurmaine Health origins

Shermain Judy welcome and thanks for joining me today, to tell your story and of course a massive congrats on the 10 years.

JUDY + SHERMAIN [01:27]

Yay thank you.

JACKIE [01:28]

And for having me as part of your team it's a thanks for that, not a Congratulations.

Congratulations.

JUDY [1:40]

How long have you been with us?

JACKIE [2:00]

Six years. Yeah, six years this year.

SHERMAIN [2:08]

It's a huge growth hey? So many changes. Yeah.

So what was your experience of the changes?

JACKIE [2:15]

No, we're going to the origins original story of JH not the origins of Jackie.

SHERMAIN [2:21]

Well, you were part of the development.

JACKIE [02:12]

I was part of the mid-development. I'm part of a new development.

SHERMAIN [02:17]

Yeah, that's true.

JACKIE [02:18]

We are up to stage two of JH. We're going back to the start. So stage one.

SHERMAIN [02:24]

The genesis.

JACKIE [02:25]

The Genesis that's it, who's going to take credit for the Jurmaine Health? The name.

JACKIE [02:32]

The decision to start up JH, who's willing to take that one?

JUDY [02:35]

One, my mum. Which I'm going to thank her as well.

JACKIE [2:55]

I was not expecting that one.

JUDY [02:45]

Well, she we kind of did everything backwards, I suppose.

Like most people probably had a bit of a plan and kind of sort of went forward from there. My mum found a suitable clinic and a suitable clinic space, which was where we are now in Preston. And she said I think it's a good idea. So.

JACKIE [03:07]

You were thrown in the deep end. We'll get you the clinic you just decide what you're gonna do with it.

SHERMAIN [03:14]

Well, it was a very strange setting to begin the clinic, for Judy. It was like, well, most neuropsychologists went to work in hospitals. There are only so many positions, of so many hospital positions. And there are more neuropsychologists than positions in hospitals. So at that time, it was already happening. And now it's even worse. Because the people in hospitals don't usually leave the hospitals.

JACKIE [03:57]

Except for maternity leave.

SHERMAIN [03:59]

Except for maternity leave Yes, that is true. So, and for places like ours, like chiropractic or physiotherapy or osteopathy, it takes a long time to build a good clinic. It does because especially because when you don't have network to rely on, or that you don't know how to be a chiropractor that is different from any other chiropractor out there.

JACKIE [04:40]

Oh, we definitely got that part.

SHERMAIN [04:42]

Yeah, that's right.

JUDY [04:43]

Took a while though.

SHERMAIN [04:44]

Took a while. So as I was speaking to Judy, I realized that there are a lot of, well overlaps that we have. How were we going to express those overlaps was going to be difficult. So I said to her well. So she was, she so we were like, well, if that's the case, why not just find a space and just start now rather than start later? So when we realized that we started looking around, and that's when Judy's mum came in, and like, Well, I found you a place. Yeah. So you guys deal with it now.

JUDY [05:26]

It felt like she's going through a bit of a random stage. Yeah so it worked out with mum.

She just randomly got herself a real estate agent license. Cool. That's completely random. Like, what are you planning on becoming a real estate agent?

JUDY [05:46]

She's like, no, not really. It's just that this guy likes my personality. And he wanted me to do it.

So I was like, sure. And then and so that's how she was kind of in the know with some properties that were around. So that's actually how we came across this one.

JACKIE [06:01]

Did she in the end done anything with real estate or honestly did nothing.

JUDY [06:10]

Completely random so that has worked out well for us.

SHERMAIN [06:14]

So yeah, so we bootstrapped our way. For those of you who don't really know what that mean means, that every time we earned money, we just buy that a new piece of furniture.

JACKIE [06:27]

That hasn't changed.

JUDY [06:29]

It taught us how to budget and do things properly, but definitely we were on stricter ways to budget because I've

SHERMAIN [06:37]

Yeah we counted the pieces of what, toilet ply.

JUDY [06:42]

That's funny because we were kind of, we'll budget down to the point of if we buy two ply at 50 rolls. It's like how much is that gonna last us compared to 3 ply?

We have to calculate, so we were really annoyed when people go to the toilet a lot.

JUDY [07:22]

Realize we gotta calculate when we start.

JACKIE [07:27]

But you do that, I do that now with coffee. Yeah, I did that with coffee because after purchasing the property and stuff the unit, I do that with coffee cuz we're like, Alright, sweet. I don't mind having coffee couple of times a week and then you add up and calculate and so, okay, so that's like 20 bucks, 20-25 bucks a week. And I'm like, Yeah, it is. Let's like take that down a few notches.

SHERMAIN [07:48]

Yeah, it adds up,. So we, we were like counting everything. We still do.

JUDY [8:12]

But the fun thing was Shermain already had a few clients already, for ART, for ART at that time so those people, don't know whether they're probably injury free and they have never been back.

JACKIE [8:26]

Glad you said injury free, I was expecting dead, not where you're heading with this.

JUDY [08:21]

So I, you know they would have come to see Shermain when this place was, like bare, no paint we'll probably still be changing carpet or floorboard.

SHERMAIN [08:30]

Yes, they still came in.

We took out the carpet because it was like vomit blue.

JUDY [08:52]

So yeah. And it was also same thing because we didn't have a microwave, no we didn't have, you know, a gas stove or anything like that. So we're trying to figure out how to best make simple meals as we're doing all the renovations. And so we were kind of like we figured the art of microwaving eggs without exploding. So that was our kind of poor diet at that time. It was like microwave eggs and water and sawdust.

JACKIE [09:23]

I have been witnessed to this one over here, I'm pointing at Shermain meanwhile, taking a rice cooker interstate still partly in there somewhere.

SHERMAIN [09:38]

That is true. I cannot deny that, my colleagues have been subjected to my whimsicals.

JUDY [09:44]

Yeah, so that's how we got started.

SHERMAIN [09:47]

It was quite interesting the genesis, the thinking around Jurmaine Health was to have the Brain and Body do things together. At a time it was quite difficult because there was very little knowledge of how that could be done, and also how we could explain to people how that could be done. So it looks like, again, it looked like two very isolated cases. And that drove particularly, me in particular to look for a lot of solutions and discard a lot of solutions, to and we are getting closer and closer to them. And I think that this year, we will start off with a couple of that, namely, persistent concussion syndromes. And whiplash are the two big ones that we'll be launching this year. And.

JACKIE [10:45]

Stage two of Jurmaine Health.

SHERMAIN [10:46]

Yeah stage two. Yeah. So that took only 10 years to come up with, you know.

JACKIE [10:52]

Everything that's worthwhile takes its time.

SHERMAIN [10:55]

Oh, yes. Yeah, sure, but we can't really sit.

JUDY [11:00]

You know when you're younger, you're like, super excited to plan you're like, Oh, yeah, we will be like where we are now. We're thinking, Oh, look at that, my three years like people say it will take 10. But we don't believe them like, what ifs?

Yeah, take 10 years. Really does and couldn't prove them wrong. I know I was like.

SHERMAIN [11:22]

Exactly. But it's an interesting space to be in, now. In the brain and body connection, and how brain and body connection feel and how, one affects the other. And it's not as it's highly intertwined. It's not isolated. So that's, this is our 10 year and this week, and in the last few years, we had so many changes.

I sometimes even I can't keep up with my own changes, and I don't know how Jackie does it with a smile on her face all the time. I'm sure sometimes she bears it.

JACKIE [12:15]

I just nod and a smile.

SHERMAIN [12:17]

That's right. Well, we'll see how this one goes. And how long this will last for.

JUDY [12:25]

10,000 new projects and we're like, Oh, we got a great idea.

JACKIE [12:30]

I love those. Yeah. Every time it's like, okay, we're going to be interesting. Although we need to test this. Don't rush it, test it. Test it.

SHERMAIN [12:41]

That's right. Yeah.

JUDY [12:42]

So I guess that's one thing that hasn't changed. We're always kind of be looking for bigger and better things to make our craft more effective.

SHERMAIN [12:54]

More effective, more holistic, more efficient, less painful for people. Painful not so much as in like physically painful. Just, you know, a streamlining processes. Yeah, allowing people to feel safe, as they are recovering. I think that those things are, those qualities and values are very important for the allow ,it's just for the allowance of people's progress, physical or mental progress.

JACKIE [13:29]

And you said the name, you mentioned the name briefly. Could you ask her ,we are talking about the origins of Jurmaine Health the clinic?

So please, so.

JUDY [13:41]

As you can tell, my name is Judy

SHERMAIN [13:46]

And my name is Shermain

JUDY [13:47]

And together we make Jurmaine Health.

We actually spent a couple of months thinking.

JACKIE [14;00]

There's an additional E there is always the that I need the explanation for

I wouldn't change it without the E.

JUDY [14:06]

It just doesn't look as good. It doesn't look like a whole word if you just have Jurmaine without the e.

JACKIE [14:11]

Ok cool.

SHERMAIN [14:12]

So her mum had an involvement too because we were like

And this is how I remember it. We were under a lot of pressure at the time to make this work in 30 days

SHERMAIN [14:35]

So we had come up with something, I don't know, she does does not, well we just put out two names together and see what happens.

JUDY [14:44]

We were thinking things like you know, spring health and vitality health and you know, all those words that we could think of that would sound good for a business.

JACKIE [14:55]

So not like my one that I at some point one that I wanted to have crack cocaine okay, a crackchiropractic as my practice.

JUDY [15:03]

Crackchiropractic that's awesome. Well actually Shermain came up with one that was Kneedly with K.

JACKIE [15:13]

They decided against it back in that little alley in High Street.

JUDY [15:20]

Yeah, not oh yeah next business venture. Exactly.

JUDY [15:26]

And it was actually a friend who said Jurmaine Health wasn't it?

SHERMAIN [15:33]

Yeah, it was a friend.

JUDY [15:34]

Yeah so even though we didn't come up with that you know, I just like why don't you just call it Jurmaine Health? That sounds nice and we're like, oh, yeah it does actually. So.

JACKIE [15:44]

Could you mean go shady instead? That would have not gone down well. Would you? Would you want your clinic name Shady Health?

JUDY [16:03]

It was pretty funny. So one time as I was kind of, you know, when the business just starting hit the pavement trying to introduce, introduce yourself around the area, went to a GP clinic and the GP said to me oh wow, your business name is so clever. I was like uh, I guess, like the same I was like, Yeah, because it sounds like your main health, but it's Jurmaine.

So I was like, Oh yeah, he would have been pronouncing. Soon, we totally thought of that.

JUDY [16:40]

That's the origins of Jurmaine Health and kind of stuff. But the funny thing is, now a lot of people write when they write to Shermain, they put an E at the end of it.

JACKIE [16:48]

Yeah, I know.

JUDY [16:49]

So when actually Shermain's name doesn't have an E.

JACKIE [16:53]

It's either that or they change it to CH entirely. Yeah. They do. Either that or they do spell our clinic with an E so je as in JE Ah, I've seen that one before. Your name gets everyone confused.

Yes, yes. Yep, it does. But it's a nice name like it. Thank you

JACKIE [17:23]

So you are excited about the 10 years? so guys we do have our 10 year anniversary shindig coming up on the 20th from I believe 1:30 yes.

JUDY [17:34]

I think it is 1-3.

There is a lion dance

Two lions dancing.

Gold in a red one from what I saw.

With firecrackers also come down and have a look. Yeah, and we shall wish the girls all the best. Thank you.

You know what I mean? No, we're celebrating you guys. Yes and that's where you're stuck with us. Yeah. And I reckon we'll probably look very different in 10 years, like I think 10 years have gone. Did we think it will look like this?

SHERMAIN [18:35]

if I would have preferred it a bit faster, like in five years or? Yeah. Okay. In four or three years.

JACKIE

She's got the other one set for very short time frames I've seen that.

SHERMAIN [18:48]

Yes, well, at least it is consistent, has that's like I am more impatient than a patient's patience for their recovery.

JACKIE

We have a few more impatient people than you.

SHERMAIN [19:05]

Oh yes, that's true. Well as humanly possible time, possible.

JACKIE [19:00]

Oh God I am gonna try that sentence. I can't even say it. You're as patient as is humanly possible. Is that what you're trying to say?

SHERMAIN [19:09]

Yes the patient's patience. That's humanly possible. Patience of the patients. Yeah. is humanly and that you are better than that. Sometimes.

JACKIE [19:23]

You lost me halfway through that one. So anything else you'd like to share with us? Before we wrap up? Nothing. No, that's in the next episode. That is in the next one. Okay. Stop stealing our episode.

Judy, just hijacking episodes because she's excited about something new that we've learned. Definitely because I have experienced it as well yesterday today. The biggest skeptic over here.

Put it to the test, interesting stuff. We're always going to test it on the biggest skeptic see how she response. Still alive and kicking so we saw it works.

Yes.

JACKIE [20:06]

But we'll tell you about that in our next podcast guys. So a reminder come join us next Saturday the 20th from 1pm onwards for our 10 year anniversary. With that that's it for us today guys. So again, if you like what we're presenting, please give us a thumbs up a like or share it with one other person who you think we may be a help. For those of you who are coaches, dancers or athletes, and may find difficulty with expressing or executing movement patterns. Please do connect with us on our website, www.jurmainehealth.com.au and Jurmaine Health is spelled j u r m a i n e h e a l t h. Or please socialize with us on Facebook, which is Jurmaine Health or Instagram which is Jurmaine Health body. And last but not least, since this podcast is made for you, our clients, patients and fans, please do let us know what else you might like to hear about. Thanks for today guys.

See you.

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2020-11-05T17:06:01+10:00